Who We Are

Shelburne Farms is an education nonprofit on a mission to inspire and cultivate learning for a sustainable future. We offer transformative learning experiences to help educators and students create a better world.  Our home campus is a 1,400-acre working farm located on the traditional, unceded and contemporary homelands of the Winooskik band of the Abenaki.  

Commitment to Justice, Equity, Diversity & Inclusion

Shelburne Farms recognizes that justice, equity, and access are central to sustainability. We are committed to translating these values into action across the organization by improving equitable outcomes in our culture, programs, and services.  Shelburne Farms is working to create experiences of belonging for all, including BIPOC, LGBTQ+ communities, people with disabilities, and people of all economic realities.

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Inn Front Desk Staff

Seasonal
|
Full or Part Time
|
$17 - $19/hour

Position Title: Front Desk Attendant

Supervisor: Hospitality Director / Manager on Duty         

Employee Status: Seasonal, Part Time

Location: Onsite, Shelburne, VT 

Start & End Date:  April 26 -October 19, 2026 (required onboarding & training in late April and early May) 

Salary Range: $17 - $19/hr 

Work Schedule: AM & PM Shifts Available: 7:15AM - 3PM, 2:30PM - 10:30PM

 

Who We Are

Shelburne Farms is an education nonprofit on a mission to inspire and cultivate learning for a sustainable future. We believe that transformative learning experiences sow the seeds for a thriving and more just world. Our work seeks to create the space, spark the conversations, and share the stories to inspire educators, students, and learners of all ages to build a better future for everyone.

We realize our mission by integrating three key areas of activity: our programs, place, and products.

 

Who We’re Looking for

We are seeking a friendly and dedicated Front Desk Attendant to join our team at the Shelburne Farms Inn. You are passionate about the Farm’s mission and committed to providing exceptional service to our guests. You will be the first point of contact for visitors at the inn, ensuring a warm and welcoming experience.

 

What You’ll Do

Guest Services

  • Welcome guests, checking them in and out of the Inn.

  • Provide general information about the Inn and Farm to guests.

  • Help to resolve guest service problems and make the guests visit as enjoyable as possible.

  • Answer Front Desk calls.

 

Operational Excellence & Sustainability Practices

  • Process room and inn gift store payments.

  • Maintain front desk log and phone messages log.

  • Communicate and collaborate with Guest Attendants, Housekeeping and Manager on Duty regarding guest needs.

  • Book dinner and breakfast reservations for guests.

  • Assist with guest-related paperwork and filing.

  • Coordinate with the housekeeping team when guests are checking in and out to ensure rooms are ready for arrival.

  • Run daily reports on the request of the Manager on Duty.

Mission Ambassador

  • Uphold the values and mission of Shelburne Farms in all interactions by welcoming all.

  • Share the story and work of Shelburne Farms with guests.

  • Share programs and activities that are happening all across the Farm, along with ways to engage in the Farm’s mission beyond programs or activities.

 

Core Qualifications

  • Prior guest service experience.

  • Flexibility to work evenings, weekends and holidays.

  • Strong interpersonal and communication skills.

  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

 

Additional Valued Qualifications 

●        Hospitality and other relevant management experience preferred

Work Environment & Physical Demands

  • Available for a seasonally demanding work schedule.

  • Moving up and down 1 - 2 flights of stairs while carrying items weighing up to 40 lbs.

  • Working in settings with limited air conditioned work environments depending on the location.

  • Moving over uneven terrain.

 

Benefits 

 

To Apply

If our vision and mission excite you, we hope you will share with us your experience and skill set that you feel would qualify you to make a contribution to the Farm.

Click here to submit an application and please include responses to the following questions. These are not meant to be a writing exercise but to introduce yourself in a meaningful way.

In your application, please include a response to the following:

  • Tell us about your unique characteristics and life experience that will help you thrive in this role. 

  • How did you hear about this role?

 

Shelburne Farms is an Equal Employment Opportunity Employer and we strongly stand against discrimination and harassment of any kind. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

 

If you need accommodations throughout the application process or have general questions, please contact us at jobs@shelburnefarms.org or 802-985-8686.


 

Date Posted: March 3